TERMS & CONDITIONS
The following Terms and Conditions of Service apply to all products and services provided by Mollie + Vera
(hereinafter referred to as M+V) and in the event of any dispute are governed by the laws of England.
All work is carried out on the understanding that our clients have read and agreed to our terms & conditions.
DISCLAIMER.
M+V makes no warranties of any kind, expressed or implied, for any and all products and/or services that it supplies.
M+V will not be held responsible for any loss or damages during the course of delivery and the clients agree not to hold M+V responsible for any such loss or damage. While we will take reasonable steps to investigate any loss or damage, any claim against M+V shall be limited to the relevant fee(s) paid by the clients.
All sample products will be sent via Royal Mail tracked and signed for. All products in their final form will be posted by DPD local, tracked and signed for. All postage costs will be included on the invoice at quote stage.
ORDERING.
Our invoice prices are all in £ (GBP) Sterling and inclusive of VAT.
We would advise printing a few extra of each item you need to cover any last minute changes to your guest list.
Every couple plans their wedding differently and to different time scales, however we recommend to allow for the following timescales in order to give yourself and your guests enough time to plan ahead;
Save the Dates send these out around 6-8 months before your wedding.
Wedding Invites send these out around 4-6 months before your wedding.
RSVP Return date ask your guests to rsvp to your special day 2 months prior to your wedding, all the remaining stationery details like table plans, menu and place cards can then be finalised!
LEAD TIME.
An estimated lead time will be stated on the final invoice and as such will be confirmed upon receiving payment.
Any indication given by M+V of a design project’s duration is to be considered an estimation. M+V cannot be held responsible for any project over-runs past the estimated end date. Estimated project duration should be deemed to be from the date final/outstanding funds have cleared and been received by M+V.
Our usual lead time is between 5-6+ weeks for full invitation suites.
If you are working to a tight time-scale then please do let us know, we will do our absolute best to accommodate!
PROJECT ACCEPTANCE.
After a quote request has been submitted, M+V will provide the clients with a written quotation by email.
Additions or alterations can be made to couples’ preferences at this point.
2 alterations are given, any further alterations will incur an additional charge of £10 per item (digital proofs.)
Acceptance of any quote must be given by the clients in writing, via email to mollieandvera@gmail.com.
Full payment is due upon acceptance of the quote.
All quotes are valid for 7 days.
PROOFING.
M+V will provide the couples with proofs in PDF format.
It will be the client’s responsibility to conduct a final proof read of all documents to ensure accuracy of spelling and layout. It’s important to note that on approval you accept full responsibility in approving us to print the stationery as detailed in the approved proof. Any changes after approval will incur additional costs.
Upon proof approval, the remaining balance of the invoice total will be due before any materials are purchased and work commences.
PAYMENT.
Full payment (£GBP) is required to secure your order, all invoices are due within 7 days of invoice date.
Payment to be made via bank transfer only.
Quotes for Invitation suites and on the day stationery can be split and on the day stationery invoice can be sent and paid at a later date.
Materials will be ordered and work will commence on the project once total payment has been made.
CHARGES FOR OTHER SERVICES.
Charges for any additional services requested during the project that are over and above the initial quotation will become fully payable (100%) at the time additional services are agreed upon.
Other services can be in terms of addition of work or/and addition of materials to the wedding stationery over and above the initial quoted project.
LICENSE.
M+V own all rights to the images published on the website and through our social platforms.
You must not;
1) Republish material from www.mollieandvera.com
2) Sell, rent or sub-license any material owned by M+V
3) Reproduce, duplicate or copy any material from www.mollieandvera.com
4) Redistribute any content from www.mollieandvera.com (unless content is specifically made for redistribution).
RESERVATION OF RIGHTS.
M+V reserve the right to refuse service to anyone for any reason at any time.
We reserve all rights at any time and in sole discretion to request that you remove all links or any particular links to our website. You agree to immediately remove all links to our website upon such request.
M+V reserve the rights to use all designs or other products created by M+V for the client in any and all marketing, including but not limited to M+V website, social media platforms, blogs and marketing emails. Images and descriptions of these products may be used for marketing purposes before the client’s wedding date but only after invites have been received by couples’ guests.